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Jay Guney

Associate Director

Senior / Lead Service Designer | Product | MCr / Remote

  • £65000.00 - £75000.00
  • Manchester, Permanent
  • Date posted: 17th December 2020

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Lead Service Designer | £60,000 – £75,000 + 15% bonus | Manchester / remote first working | Product Driven

The Requirement

An experienced Lead Service Designer is wanted for one of Manchester’s most innovative, exciting, forward thinking organisations. On-boarding only the finest talent, this organisation has huge ambitions for growth and success.

The Lead Service Designer will be able to confidently chew the fat off big, juicy, complex problems. As the Lead Service Designer you will work closely and collaboratively with high calibre multi-disciplinary squads & oversee a couple, whilst being focused on a core business problem. You will answer tough questions about the customer base, make recommendations & facilitate service mapping and lead the strategic & iterative improvement products & services.


To be the successful Lead Service Designer, you will be able to hit the ground running in a unique, fast-paced environment. You will always have a strong user focus, be methodical and structured in your thinking and able to successfully get things over the line. You will have experience leading and facilitating mapping workshops and able to effectively relay information to stakeholders.

The organisation operates in a fast-paced agile environment, experience working in this way and proven Service Design experience is a must. Designing experiences in the digital and physical world is key, with an understanding of both the landscapes & their relevance throughout the service.

*COVID-19 Update* virtual interviews & If you are successful you will be on-boarded and set up to work remotely

If you are up for the challenge or want to chat about the role in more detail, please reach out:

Agile / Scrum / Service Design / Blueprint / service mapping / user / user experience Product / interaction design / senior service designer

Lead Service Designer | £60,000 – £75,000 + 15% bonus | Manchester / remote first working | Product Driven

When is a good time to call you back?

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Apply for Senior / Lead Service Designer | Product | MCr / Remote

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