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Software Customer Support Agent

  • £24000.00 - £28000.00
  • High Wycombe, Permanent
  • Date posted: 15th January 2020

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Software Customer Support Agent – £24-28k + benefits – Reading, Berkshire (commutable from Newbury, Bracknell, Slough, High Wycombe, etc.)

A Customer Support Agent is required to join this fantastic software company based in the town centre of Reading. If you have excellent communication and customer service skills, an aptitude for IT, and you are not scared to pick up the phone all day, this is the role for you!

The key elements of this role are around being friendly, polite and professional on the phone, and genuinely caring about helping people, but you also need the technical ability to understand a complex software product.

Requirements:

  • Excellent customer service skills
  • Clear and concise communication
  • Passion for technology / IT
  • Understanding of software and applications
  • Genuine enthusiasm for helping people

Due to European expansion, it’s an advantage if you can also speak some French, German, Spanish or Italian – but this is not essential at all.

This is a great opportunity to join an exciting software company as it continues its impressive growth. You will be working with passionate, friendly people who are always there to support you.

Software Customer Support Agent – £24-28k + benefits – Reading, Berkshire (commutable from Newbury, Bracknell, Slough, High Wycombe, etc.)

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