£25000 - £28000
HEAD OF SERVICE MANAGEMENT – SUPPORT SERVICES – LONDON UNIVERSITY – up to £60,000 per annum
Are you passionate about Service Management and experienced at providing outstanding technology services for complex organisations?
Our client in the Higher Education sector is looking for a HEAD OF SERVICE MANAGEMENT to lead the strategic planning, development and management of all aspects of their professional Service Management function.
This role is one of four Heads of Service reporting to the Director of Information Systems and Services. With a direct impact on the student and staff experience, you will be responsible for developing the service catalogue, monitoring performance, driving improvement initiatives and managing and development the people and processes that support this function.
A key focus for service improvement will be to work with colleagues across the university to understand how technology enabled change can best support and improve both the student and staff journeys and achieve the operational excellence we aspire to, and to lead on the change initiatives to realise these improvements.
In this role, you will be able to utilise your following experience:
In return, you will be part of a changing organisation that invests in its staff, as well as offering a competitive remuneration package along with multiple benefits and 35 days annual leave plus bank holidays.
Please make contact today to find out more.