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Richard Callaghan


IT Support Engineer

  • £30000.00 - £30000.00
  • Manchester, Permanent
  • Date posted: 6th October 2020

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Role: Service Desk Analyst

Duration: Permanent

Location: Fully remote (or office based)

Day rate: Up to £30k

Start date: ASAP

This is an excellent opportunity for a Service Desk Analyst with experience providing Level 1 and 2 internal client support via a ticketing system utilising a range of Microsoft applications including O365, Sharepoint, Azure, Windows OS, Word, Excel, Active Directory.

Responsibilities –

  • Providing Level 1 and 2 ticket-based support.
  • O365, Active Directory, Exchange Server, Windows OS, SQL, ITIL, Azure.
  • Internal Service Desk role, Project Support, Ticketing Systems.
  • Triage of calls, customer queries, escalations, working closely with developers.

Benefits –

  • Accreditations (Microsoft/ Azure) are paid for.
  • Free Gym Membership, Private Medical Cover, Life Cover.
  • Free Fruit, Birthdays Off, One Day Per Month Professional Development time.
  • Paid Volunteer day, Perkbox Perk scheme.

Please contact if you want more information.

When is a good time to call you back?

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