The finer details

Role: Service Desk Analyst

Duration: Permanent

Location: Fully remote (or office based)

Day rate: Up to £30k

Start date: ASAP

This is an excellent opportunity for a Service Desk Analyst with experience providing Level 1 and 2 internal client support via a ticketing system utilising a range of Microsoft applications including O365, Sharepoint, Azure, Windows OS, Word, Excel, Active Directory.

Responsibilities –

• Providing Level 1 and 2 ticket-based support.
• O365, Active Directory, Exchange Server, Windows OS, SQL, ITIL, Azure.
• Internal Service Desk role, Project Support, Ticketing Systems.
• Triage of calls, customer queries, escalations, working closely with developers.

Benefits –

• Accreditations (Microsoft/ Azure) are paid for.
• Free Gym Membership, Private Medical Cover, Life Cover.
• Free Fruit, Birthdays Off, One Day Per Month Professional Development time.
• Paid Volunteer day, Perkbox Perk scheme.

Please contact if you want more information.