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Dominic Hilleard

Technical

SERVICE DELIVERY MANAGER – OPERATIONAL VENDOR / SUPPLIER ITIL

  • £65000 - £75000.00
  • London, Permanent
  • Date posted: 4th February 2020

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SERVICE DELIVERY MANAGER – OPERATIONAL VENDOR / SUPPLIER MANAGER – – CLOUD – LONDON

Our client is a Market Leading, award winning UK organisation with a reputation for excellence, innovation and an ethical approach to business

They are growing and expanding their operation and as a consequence now urgently looking for an experienced Service Delivery Manager / Operational Supplier Vendor Manager to introduce and delivery new best practice around operational performance management and service delivery of their key IT suppliers (in a complex enterprise scale distributed system environment)

To be considered you will have direct demonstrable commercial experience of:

  • Management/ Lead role in IT Service Delivery / Operations Management
  • Experience of managing multiple IT suppliers and Vendors
  • Hands on experience of managing services in a hybrid environment & excellent knowledge of cloud services
  • Experience developing KPIs and a performance management frameworks to effectively manage suppliers on a day to day basis with Service owners / Service Reviews etc
  • ITIL V3/V4 foundations or higher. Excellent working knowledge of Service Management processes

This is an outstanding opportunity to join and contribute to a forward thinking values driven organisation undertaking a market leading Cloud Programme in an environment that encourages collaboration and excellence and rewards achievers.

Shortlisting today so make contact to find out more

To find out more please contact Dominic Hilleard

When is a good time to call you back?

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